Privacy Policy

1. About this Policy

This Policy sets out the most important details related to the processing of your personal data when you visit this website. The controller of your personal information is PrivacyOneStop incorporated under the laws of Republic of Serbia and with the registration number 65679523 and the tax number 111812623. If you wish to contact us, you may write to privacy@privacyonestop.com.

2. Your Rights

The Serbian Data Protection and similar laws give individuals certain rights. As we aim to increase awareness about data protection, help companies understand what their obligations are, and how to be more compliant with privacy laws, we don’t forget our obligations under the data protection laws. Below points describe rights you can enjoy if your personal data is processed by us.

Right of access – you have the right to be informed how we process your personal data. You may request access to the personal data we process about you.

Right to rectification – you have the right to amend or update your personal data;

Right to object – you have the right to object to us processing your personal data and we will cease such processing if the conditions laid down by the law are met;

Right to erasure – you have the right to request that we delete your personal data where applicable;

Right to restrict – you have the right to request that we stop processing your personal data;

Right to data portability – you have to right to have your data transmitted to another controller.

Visit the contact us section to find out how you can contact us.

3. Legal Basis for Using Your Personal Data

We may use your email address if you subscribe to receiving our newsletter. We will base such processing on consent, and you may always object to such processing either by clicking on the unsubscribe link at the bottom of every email, or by writing to us. By objecting to receiving marketing emails you do not affect the lawfulness of such processing prior to objecting to receiving marketing emails.

We might send you marketing communications which are tailored to your interests (e.g. if you would like to hear about specific privacy topics). We will do that based on legitimate interest. If you would like to object, you may write to us, and we will start sending you general communications, until you decide to unsubscribe.

If you write to us, we will process email correspondence and related attachments on a basis of legitimate interest. By doing so we do not override your interest, as we may use such correspondence only in specific cases, such as defence from legal claims or to demonstrate the level of service provided to you.

We may process some personal data for invoicing and similar purposes. Such data may be processed on a basis of legitimate interest or where required to comply with applicable laws.

Some of your personal data may be stored for longer periods of time. Read Retaining Your Personal Data to find out criteria used to determine that.

4. Sharing Your Personal Data

We will share your personal data with our hosting provider – eUKhost, which acts as our processor, and is based in the United Kingdom.

5. Retaining Your Personal Data

We will retain your email address collected for marketing purposes as long as you are subscribed to our newsletter. If you unsubscribe, we will delete your email address from our marketing database.

In case that you write to us, we have your personal data on our invoices or we store your data in our logs and backups, we will keep such personal data longer, on a basis of legitimate interest, or to comply with Serbian laws. Where we rely on legitimate interest, we will always balance your interests against ours.

6. Contacting Relevant Authorities

In case that you are unhappy with how we process your personal data, you may lodge a complaint to the Serbian Commissioner for Information of Public Importance and Personal Data Protection. To visit their website and contact them click here .

7. Contact us

You may contact us by writing to privacy@privacyonestop.com